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3Com NBX Call Reports 6.0.5

3Com – Shareware

3Com NBX Call Reports is a software application developed by 3Com, a multinational company that produces computer networking equipment. This application is designed to provide businesses with detailed call reporting and analysis on their NBX VoIP phone system.

This software allows businesses to monitor and track their phone system usage, identify call patterns, analyze call quality, and improve employee performance. It provides a variety of customizable reports and graphical representations of data.

  • Some of the key features of 3Com NBX Call Reports include:
    1. Call Detail Records (CDRs) that provide information on each call.
    2. Call Accounting Reports which summarize call data for a specific time period.
    3. Call Activity Reports which show user activity by date and time.
    4. A range of customizable reports including Cost Analysis, Departmental Summary, and Extension Usage Reports.

3Com NBX Call Reports is easy to use, and it can be accessed from any computer that has access to the NBX system. The software is compatible with both Windows and Mac operating systems. The application is ideal for businesses that want to maximize the efficiency of their phone systems while minimizing costs.

All in all, 3Com NBX Call Reports is an excellent tool for businesses that want to improve their phone system performance efficiently. This software solution helps in streamlining costs, optimizing customer-employee communication, and enhancing employee productivity.

Overview

3Com NBX Call Reports is a Shareware software in the category Education developed by 3Com.

The latest version of 3Com NBX Call Reports is 6.0.5, released on 02/18/2008. It was initially added to our database on 10/29/2007.

3Com NBX Call Reports runs on the following operating systems: Windows.

3Com NBX Call Reports has not been rated by our users yet.

Pros

  • Provides detailed call reports for analyzing communication patterns and trends within the organization
  • Allows for monitoring of call traffic, duration, and peak times to optimize resource allocation
  • Helps in identifying potential cost-saving opportunities by analyzing call data and usage patterns

Cons

  • May have a steep learning curve for users unfamiliar with the software
  • Requires proper configuration and setup to ensure accurate reporting
  • May lack advanced customization options for more specific reporting needs

FAQ

What is 3Com NBX Call Reports?

3Com NBX Call Reports is a software application that provides detailed call reporting and analysis for 3Com NBX phone systems.

How does 3Com NBX Call Reports work?

3Com NBX Call Reports captures call data from the 3Com NBX phone system and generates reports based on that data, allowing users to gain insights into call traffic, usage patterns, and other call-related metrics.

What kind of reports can I generate with 3Com NBX Call Reports?

With 3Com NBX Call Reports, you can generate various reports such as call volume reports, call duration reports, caller ID reports, call queue reports, extension reports, and more.

Can I customize the reports generated by 3Com NBX Call Reports?

Yes, 3Com NBX Call Reports provides customization options so that you can tailor the generated reports to your specific needs. You can select specific time periods, filter data based on criteria such as extensions or departments, and choose which metrics to include in the reports.

Is there a real-time monitoring feature in 3Com NBX Call Reports?

No, 3Com NBX Call Reports primarily focuses on historical call data analysis. It does not provide real-time monitoring of ongoing calls.

Can I export the generated reports from 3Com NBX Call Reports?

Yes, you can export the reports in various formats such as PDF, Excel, CSV, or HTML. This allows for easy sharing and further analysis of the data.

Is 3Com NBX Call Reports compatible with other 3Com NBX phone system versions?

3Com NBX Call Reports is designed to work with specific versions of the 3Com NBX phone system. It is important to ensure compatibility with your specific version before using the software.

Does 3Com NBX Call Reports require any additional hardware?

No, 3Com NBX Call Reports is a software application that runs on a dedicated server and captures call data directly from the 3Com NBX phone system. It does not require any additional hardware.

Is technical support available for 3Com NBX Call Reports?

Yes, technical support is available for 3Com NBX Call Reports. You can contact 3Com or their authorized support partners for assistance with any issues or questions you may have.

Is there a free trial available for 3Com NBX Call Reports?

It depends on the specific offerings of 3Com or their authorized partners at the time. It is recommended to check their website or contact them directly to inquire about the availability of a free trial.

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